Microsoft Dynamics 365 For Sales

It's time to go further with sales force automation with Dynamics 365 for Sales CRM to better understand customer needs. It helps you engage customers more effectively and close more deals.

The CRM solution that optimizes your business processes

Today's shoppers are changing the rules of the game. They want experiences that include seamless transactions. But that's not enough. Don't settle for simple transactions and interactions: provide your buyers with unique experiences that build trust. Transform the sales experience with Microsoft Dynamics 365 For Sales CRM.

Dynamics 365 For Sales enables you to put customers first and deliver a seamless experience, through every sales process.

Building deep and sustainable relationships with customers has never been more important than it is now with Microsoft's CRM tool. In fact, it has become the top priority for companies that understand that competing in this multichannel, digitally connected world is no longer just about products and pricing.

Sell smarter with contextual AI

Focus effort on the right customers, build trusted relationships and move quickly to action with AI-generated guidelines to optimize shopping experiences.

Boost sales productivity with Microsoft 365 tools

Gain more time for customer acquisition with integrative tools and an intelligent optimization system to streamline the sales process.

Increasing sales profitability with advanced information

Identify and replicate successful sales calls by leveraging conversational intelligence and help teams make smarter sales by applying AI-generated contextual insights.

Innovate with sales solutions designed to evolve

Drive digital transformation with adaptable and scalable sales solutions that are easy to customize, extend and connect with other services and applications you already use.

 

Smarter sales

Improve conversion rate and success rate by classifying opportunities and leads with advanced models that identify customers most likely to convert and purchase.
 
Improve response rates by leveraging the contacts of colleagues who have already established relationships with potential customers through email, meetings or collaborations.
 
Tailor interactions based on contextual recommendations on customized discussion topics and the best actions to take.
 
It shows marketers how and when to engage customers with their emails so they can be more proactive and dynamic in their electronic communications.
 
Keep relationships under control with Dynamics 365 CRM and Office 365 prompts that inform you of relationship status and risks.

The CRM solution that optimizes your business processes

Unify relationship information and processes with LinkedIn Sales Navigator integration. This enables salespeople to build trust and manage relationships at scale and without difficulty.
 
Work with profiles and insights gained from the LinkedIn Sales Navigator integration, such as related leads and mechanisms to ensure a friendly introduction.
 
Track contacts and analyze the relationships between them using interactive flowcharts.
 
Collaborate on sales documents and customize them with integrated Office 365 tools that adapt to the way salespeople work.
 
See things from the customer's perspective and improve sales interactions by combining customer data with insights extracted from Microsoft Forms Pro, included in Dynamics 365 Sales CRM.

More time for sales

Minimize routine tasks with contextual messages that suggest new records as salespeople make entries.
 
Focus on business operations with sales guides containing easy-to-replicate techniques and contextualized reference material.
 
Spend less time searching for content using modern sales enablement features that intelligently recommend the most suitable content and appropriate courses for salespeople.
 
Reduce training with a business process interface that provides contextual guidance during each phase of the sales cycle.

Boosting productivity with your sales team

Improve coordination between sales and marketing by providing both teams with visibility into campaigns and pre-defined workflows that are automatically distributed to ready-to-buy leads.
 
Collaborate across functions and geographies with information and documents shared directly from Microsoft Teams, a modern workplace with chat, meetings, notes, documents and business applications.
 
Minimize manual data entry by scanning and converting business cards into new records with Dynamics 365.
 
Optimize workflow through modern mobile apps and the tools you already know, such as Outlook, Excel and SharePoint, which integrate seamlessly with Dynamics 365 Sales.
 
Drive growth in buyer confidence in your products with Dynamics 365 Product Visualize mixed reality.

Optimize your sales processes with your new CRM, Microsoft Dynamics 365 for sales

The only tool in the market that incorporates digital intelligence into every operation, to predict customer needs and meet them with personal attention that builds relationships and generates revenue.

Interested in learning more about Microsoft Dynamics 365 for sales CRM?

Take a guided tour and discover your new CRM

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